Protect SaaS applications from data loss with EMC Spanning

If you believe the current hype in the IT industry every organisation is rushing to remove on-premises infrastructure and move all workloads to the public cloud (Platform as a service – PaaS), but based on conversations I have it is clear that for most this is just not true. The reality is that they are sticking with on-premises kit, but on an application-by-application basis looking to see if there are advantages to running it in the cloud (Software as a service – SaaS). Who knows what will happen in the future, but today for most organisations SaaS is far more prevalent than PaaS and it is very rare to come across an organisation that is not running either Salesforce, Office 365, Google Apps or similar.

It is the responsibility of the service provider to provide near 100% availability and in the event of data loss to have a good backup that they can use to restore our data as quickly as possible, but there is a key capability missing that every on-premises application has had from day one – granular object level restore from multiple points in time. This protects critical data from data loss caused by human error, malicious behaviour, sync errors, and application integration mistakes.

There is just no way missing this capability would be considered acceptable for an on-premises application, so why is it for a SaaS application? The answer of course, is that it isn’t acceptable, and this is where Spanning comes in as it:

  • Provides automated daily and on-demand backups with unlimited storage
  • Enables easy-to-use search and granular recovery from any point in time for end-users and administrators
  • Is radically simple to administer and manage – like the best “born in the cloud” applications it’s ready to start protecting your data in minutes

Spanning is currently available for these three popular SaaS solutions and it protects your critical data from costly, and sometimes catastrophic data loss:

  • Spanning for Office 365 – Protects data by providing automated daily backups and easy, fast recovery of Office 365 Mail (and soon Calendars and People)
  • Spanning for Salesforce – Protects data and metadata by providing automated daily backups and easy, in-app recovery of Salesforce data, attachments and customisations
  • Spanning for Google Apps – Protects data by providing automated daily backups and fast, point-in-time recovery of Gmail, Drive, Calendar, Contacts, and Sites

Summary
The bottom-line is that if the very basic recovery capabilities of your SaaS applications meet your needs then you don’t need Spanning, but I suspect for most organisations this will not be the case – in fact it might make sense to categories your users into two groups:

  • Users that need very basic recovery capabilities that do not need Spanning
  • Users that need advanced recovery capabilities that do need Spanning
Mark Burgess has worked in IT since 1984, starting as a programmer on DEC VAX systems, then moving into PC software development using Clipper and FoxPro. From here he moved into network administration using Novell NetWare, which kicked-off his interest in storage. In 1999 he co-founded SNS, a consultancy firm initially focused on Novell technologies, but overtime Virtualisation and Storage. Mark writes a popular blog and is a frequent contributor to Twitter and other popular Virtualisation and Storage blog sites.
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About Mark Burgess

Mark Burgess has worked in IT since 1984, starting as a programmer on DEC VAX systems, then moving into PC software development using Clipper and FoxPro. From here he moved into network administration using Novell NetWare, which kicked-off his interest in storage. In 1999 he co-founded SNS, a consultancy firm initially focused on Novell technologies, but overtime Virtualisation and Storage. Mark writes a popular blog and is a frequent contributor to Twitter and other popular Virtualisation and Storage blog sites.

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